Canadian toy retailer grows digital sales 300% with AIMastermind Toys is leveraging artificial intelligence to create a customized, personalized omnichannel experience, which is paying dividends. Most consumers will make a majority of holiday purchases onlineMore than half of holiday shoppers plan to focus on e-commerce, with mobile and artificial intelligence-based services a strong draw. BJ’s serves older customers with voice-based virtual assistant BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Justice’s online relaunch is off to promising start Tween apparel brand Justice is obtaining some impressive early results in the first 90 days of going live with its new e-commerce site. Walmart takes big step as tech platform; partners with Adobe Walmart will begin offering several of its own technologies and capabilities to other businesses and brands. Macy’s increases online conversions with Google-quality search Macy’s is leveraging the new managed Google Cloud Retail Search solution to reduce “search abandonment.” CSA Exclusive: Footwear brand segments customers with AI Global direct-to-consumer specialty footwear retailer Cariuma is customizing the path to purchase for four distinct customer groups. Exclusive Q&A: 1-800-Flowers.com Inc. cultivates holiday success all year 1-800-Flowers.com pursues a yearlong, integrated omnichannel strategy to ensure its front- and back-end operations are ready for the holidays. Departing with traditional returns Merchandise returns are just a cost of doing business—a big cost! Home Depot extends cloud partnership with Google The Home Depot is supporting digital transformation across its entire enterprise with Google Cloud technology. First Previous 126 127 128 129 130 Next Last
