Why companies must correct course on Gen AI to protect brand rep A recent Qualtrics XM Institute study found that organizations worldwide are putting $3.7 trillion annually at risk – a year-over-year increase of approximately $600 billion (19%) – due to bad customer experiences. Stop & Shop cuts prices, puts kiosks in R.I. stores; eyes remodelsStop & Shop is making some big changes at stores in the smallest state. Amazon makes three new Climate Pledge Fund investments Amazon continues to financially back companies that develop technologies promoting sustainability as it integrates them into its operations. How the Cookieless Shift Reshapes the Advertising Industry The advertising industry is being reshaped by a convergence of necessity, curiosity and opportunity, driven by consumer expectations for more privacy and advancements in technology. Amazon to equip 1,000 electric vans with AI package retrieval system Amazon wants to reduce the time and effort it takes for delivery drivers to locate the correct packages in their vans. Amazon introduces mobile AI shopping guides Amazon is offering mobile customers a new solution to aid product research. Amazon opens next-gen fulfillment center featuring robotics, AI Amazon is combining multiple leading-edge robotics and artificial intelligence technologies in a single supply chain facility. Amazon enhances delivery of medications, groceries Amazon is implementing some major improvements to how it stores and distributes pharmacy and grocery items. Walmart will personalize customer experience with generative AI Walmart Inc. is continuing to establish itself as a developer of artificial intelligence technology. EXCLUSIVE: Timing, deals are key to Halloween and holiday pricing Retailers need to carefully analyze customer behavior to obtain optimal results during the 2024 Halloween and holiday seasons. First Previous 9 10 11 12 13 Next Last