Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 5/14/2020
Include the human factor in your post-pandemic technology plans
As retailers prepare for an increasingly technocentric “new normal” following COVID-19, they should design strategies around consumer behavior. - 5/14/2020
Postmates jumps to curbside pickup for customers, drivers
An omnichannel delivery platform is attempting to ease the post-COVID-19 brick-and-mortar reopening process. - 5/13/2020
Gartner: Supply chain faces disruptive threats before COVID-19 vaccine
Gartner has identified three scenarios chief supply chain officers (CSCOs) should prepare for until a COVID-19 vaccine is developed. - 5/13/2020
Amazon to bring new COVID-19 face shield model to market
Amazon is applying its drone knowledge to produce face shields with a 3D printer. - 5/13/2020
Weis Markets applies AI to pricing
A mid-Atlantic grocery retailer is ensuring the success of its pricing strategies with advanced analytics. - 5/13/2020
Study: Use of cash, checks on decline during pandemic
The COVID-19 pandemic is altering the way Americans pay and shop. - 5/13/2020
Survey: Retailers see BOPIS as gaining importance
Buying and returning online purchases in physical stores is becoming a routine retail offering. - 5/12/2020
Rite Aid further expands delivery with Instacart assistance
Rite Aid is partnering with Instacart to enable on-demand delivery of essential healthcare and grocery items during the COVID-19 pandemic and beyond. - 5/12/2020
Survey: Retailers have difficulty harnessing customer data
Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. - 5/12/2020
1-800-Flowers provides peer support during COVID-19
A specialty gift retailer is offering customers going through life events access to a virtual help network.
