ARTICLES BY THIS AUTHOR
- 4/8/2020
How to reach consumers spending less during COVID-19 pandemic
Retailers seeking to grow their share of shrinking consumer spend should pay close attention to their stock levels. - 4/8/2020
Walgreens expands consumer telehealth services for COVID-19
Walgreens is adding several new features to its Walgreens Find Care digital health offering. - 4/7/2020
McDonald’s Australia, Subway join fast-casual grocery trend
Two more fast-casual chains are entering the grocery arena in response to COVID-19-fueled demand. - 4/7/2020
Report: Amazon to pause third-party shipping during COVID-19 surge
Amazon is going to temporarily cease direct competition with major shipping providers like FedEx and UPS. - 4/7/2020
Google Cloud provides relief for surge in customer support demand
Google Cloud is streamlining setup of its artificial intelligence-based customer service platform. - 4/7/2020
H-E-B pilots on-demand restaurant delivery
A Texas-based regional grocery giant is opening its customer base to local food service retailers. - 4/7/2020
Instacart ramps up delivery speed and convenience as demand surges
An online grocery delivery giant is increasing delivery availability and reducing wait times as demand surges during the COVID-19 crisis. - 4/7/2020
CSA Exclusive: Gartner sees microfulfillment as vital tool for on-demand grocery
Microfulfillment technology can turn brick-and-mortar grocery stores into high-density online distribution hubs. - 4/6/2020
Amazon assists continuous learning in wake of COVID-19
Amazon is donating laptop computers to the Seattle public schools. - 4/6/2020
Gartner: Three steps to mitigate supply chain disruption from COVID-19
Retail chief supply chain officers (CSCOs) should combine an effective near-term response to the impact of COVID-19 with a plan for longer-term recovery.