Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

12/2/2025
Walmart's ultrafast drone delivery takes off in Atlanta
Walmart continues expanding the availability of drone-based delivery that can arrive in as little as five minutes.

Dan Berthiaume
12/2/2025
Albertsons rolls out Agentic AI shopping assistant
Albertsons Companies Inc. wants to cut the time it takes to shop for groceries down to as little as four minutes.

Dan Berthiaume
12/1/2025
Tom Ford Fashion offers remote virtual eyewear try-on
A fashion brand is leveraging 3D augmented reality technology to let customers see how glasses fit from the comfort of their homes.

Dan Berthiaume
12/1/2025
Amazon pilots ultra-fast delivery in two U.S. cities
Following its rollout in India and the United Arab Emirates, the Amazon Now ultrafast delivery service is coming to two major U.S. metro areas.

Dan Berthiaume
12/1/2025
Walmart credits AI, fast delivery for strong Black Friday-Cyber Monday
Walmart Inc. had a merry Black Friday and Cyber Monday, with leading-edge technology and ship-from-store playing key roles.

Dan Berthiaume
12/1/2025
Cyber Monday, Cyber Week online sales up roughly 7%
Cyber Monday retained its position as the biggest single digital shopping day of the year while the entire Cyber Week period reached new online sales heights.

Dan Berthiaume
11/30/2025
Amazon adds Agentic AI capabilities to customer service tool
Amazon has expanded its Amazon Connect customer service solution with new capabilities.

Dan Berthiaume
11/30/2025
7-Eleven provides real-time mobile alcohol cashback offers
7-Eleven is expanding a program to deliver state-specific, real-time offers on beer, wine, and spirits directly to consumers’ mobile devices.

Dan Berthiaume
11/30/2025
Adobe: Cyber Monday digital sales expected to set new record of $14.2B
Cyber Monday forecasts indicate it will retain its standing as the biggest single online shopping day of the year.

Dan Berthiaume
11/30/2025
AI, mobile, discounts help drive online Black Friday sales higher
Black Friday e-commerce sales rose an impressive amount from last year’s record-setting totals, aided by consumer embrace of some shopping technologies and holiday deals.

Dan Berthiaume