Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 4/28/2026
Amazon integrates OpenAI functionality into Bedrock AI platform
Amazon continues expanding its partnership with a major developer of next-gen artificial intelligence solutions. - 4/28/2026
Carvana opening reconditioning hub in upstate New York
An omnichannel platform for buying and selling used cars is expanding production capacity and inventory in the Syracuse, N.Y. market. - 4/27/2026
Amazon releases four new Agentic AI solutions
Amazon is expanding its Amazon Connect next-gen artificial intelligence customer service tool into a set of four solutions. - 4/27/2026
Amazon adds interactive chat to audio product summaries
Amazon is letting customers ask questions when listening to AI-generated audio summaries of selected products. - 4/27/2026
Walmart opens first-party data to advertiser partners
Walmart is helping participants in its retail media network eliminate silos with their media teams and technology partners. - 4/27/2026
Papa Johns guides customer orders with AI-based ‘digital concierge’
The world’s third-largest pizza delivery company is providing artificial intelligence help to customers placing orders via its app. - 4/27/2026
Ace Hardware provides AI assistance to store employees
The world's largest hardware cooperative is equipping store associates with a new artificial intelligence-based tool. - 4/27/2026
Albertsons offers curbside pickup of pharmacy prescriptions
Albertsons Companies Inc. is making a major addition to its curbside pickup assortment. - 4/26/2026
EXCLUSIVE Q&A: Home Depot AI-enables store phone customer service
The Home Depot is improving in-store customer experience and associate effectiveness with artificial intelligence voice technology. - 4/26/2026
Instacart, Uber Eats integrate with Anthropic Claude AI platform
Two leading on-demand delivery services are among the apps that are now directly connected to the Claude AI engine. - 4/26/2026
Bed Bath & Beyond unifies rewards across all banners
Bed Bath & Beyond Inc. is partnering with a loyalty platform to provide a seamless rewards program that covers its entire portfolio. - 4/26/2026
Walmart Connect streamlines connected TV ad activation
Walmart’s retail media network is making it easier for advertising partners to target customers via connected TV.
