ARTICLES BY THIS AUTHOR
- 11/10/2020
Chipotle holds the dining room in new digital-only store concept
Chipotle is opening a restaurant that will fill pick-up and delivery orders only. - 11/10/2020
Survey: Customer digital expectations rise post-COVID-19
Customers have been going online more since the pandemic began, but retailers cannot take their digital business for granted. - 11/10/2020
Gap Inc. gives online shoppers flex payment option
Gap Inc. is offering “buy now, pay later” installment payments across its Gap, Old Navy, Banana Republic, and Athleta e-commerce platforms. - 11/9/2020
Multi-tier loyalty program takes test flight at Giant Eagle
Giant Eagle is bringing its loyalty offering to new heights with the initial rollout of a program called myPerks. - 11/9/2020
Anne Klein debuts live Facebook shopping
A specialty women’s fashion brand is launching the first of a four-part series of live shopping events on Facebook. - 11/9/2020
Walmart goes electric with its latest self-driving vehicle delivery pilot
Walmart will test drive all-electric autonomous delivery vehicles from Cruise. - 11/9/2020
EU expands antitrust investigation of Amazon
Amazon could face heavy fines in the European Union (EU) for allegedly misusing third-party seller data and unfairly favoring certain sellers. - 11/9/2020
CSA Q&A: How to have a digital, extended and disruption-free holiday
The 2020 holiday season will require retailers to prepare for early surges in omnichannel shopping and demand spikes. - 11/9/2020
The top five most ‘competent’ premium omnichannel retailers are…
A luxury goods powerhouse is tops in omnichannel “competence.” - 11/9/2020
Study: More consumers shop Prime Day as holiday spending shifts
A new study reveals a substantial jump in the number of consumers shopping Amazon on Prime Day, with implications for the 2020 holiday season.