ARTICLES BY THIS AUTHOR
- 10/27/2020
Amazon adding 100,000 seasonal workers
Amazon is creating new seasonal jobs in several locations across the U.S. and Canada, and also has promoted more than 35,000 operations employees in 2020. - 10/27/2020
Burger King parent updating drive-thru at 10,000 locations
Drive-thru customers at Burger King, Tim Hortons and Popeye’s are in for a new personalized and streamlined experience. - 10/27/2020
Walmart launches digital training initiative in India
Walmart is continuing to expand its focus in India with an interactive online training program for micro, small and medium enterprises (MSMEs) there. - 10/27/2020
Coke and Amazon turn smartphones into soda fountains
Coca-Cola is shifting the interface of its “Freestyle” soda machines directly to customer phones, with help from Amazon Web Services (AWS). - 10/28/2020
L’Oreal enhances social personalization with AI
The world’s largest beauty brand is giving its customer experience on social media a makeover. - 10/26/2020
Oracle: Holiday shoppers will spend more, return less
Six in 10 consumers plan to spend the same or more on the holidays as they did in 2019, and the percentage planning to make returns has dropped by half. - 10/26/2020
New app enables in-TV purchases from QVC, HSN
LG Electronics USA is streamlining the TV purchase process for several multiplatform retailers. - 10/26/2020
Chipotle opens transparency into ingredient sustainability
Chipotle Mexican Grill is teaming up with Bill Nye the Science Guy to educate customers about how its meals impact the world around them. - 10/26/2020
Accenture, MIT work toward supply chain stress test
Accenture and the Massachusetts Institute of Technology (MIT) are co-developing a global test to assess potential supply chain disruptors. - 10/26/2020
Survey: Don’t count out Black Friday and Cyber Monday just yet
New data from e-commerce platform Shopify suggests strong consumer interest in a major traditional holiday shopping event.