ARTICLES BY THIS AUTHOR
- 12/1/2020
Cyber Monday sales break $10 billion
The largest online shopping day in U.S. history capped off the most successful Cyber Week (Thanksgiving – Cyber Monday) yet. - 12/1/2020
Amazon touts its early holiday success
So far, Amazon is experiencing its most successful holiday season ever. - 11/30/2020
Fashion retailer Rainbow brightens omnichannel customer service
Rainbow Shops is bursting through the gloom of siloed data to provide customer service agents with crucial information needed to resolve issues. - 11/30/2020
CSA Q&A: Holiday success depends on supply chain, discounts, safety
Retailers seeking a happy holiday season need to get customers products quickly and safely, at a good value. - 11/30/2020
Black Friday weekend breaks e-commerce records
Consumers may have avoided stores during Black Friday weekend, but they didn’t stop holiday shopping. - 11/30/2020
J.C. Penney debuts livestream holiday shopping show
J.C. Penney is offering live digital shopping for holiday merchandise on Facebook, YouTube, and its e-commerce site. - 11/30/2020
Target shifts from Black Friday into Cyber Week
Target is running its largest-ever Cyber Week digital sales event through Saturday, Dec. 5. - 11/25/2020
Retailers jump on ‘buy now, pay later’ trend as holidays approach
Leading retail chains including Neiman Marcus, Saks Off 5th, GameStop, and Express are adopting various omnichannel flex payment platforms. - 11/25/2020
Survey: Supply chain execs seek change post-COVID-19
Most supply chain organizations are struggling with the ongoing impact of COVID-19. - 11/25/2020
Exclusive Q&A: Shipt Driven manages last mile for Best Buy deliveries
Retailers including Best Buy support proprietary same-day delivery programs with the Shipt Driven service.