Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1999. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted in a variety of publications. Dan also has served as a moderator and panelist at numerous industry events.  

 

ARTICLES BY THIS AUTHOR

10/07/2019

Subscription box retailer finds beauty in AR

BoxyCharm is letting customers try on products without opening the box.
10/07/2019

Michaels completes crafting in-store package service

Shoppers at Michaels Stores have a new omnichannel activity to pursue.
10/07/2019

Best Buy hires for the holidays

Best Buy is looking for some seasonal help in front of, and behind, the scenes.
10/04/2019

Google ups the ante in Amazon Marketplace competition

Google is introducing new features to make discovering, tracking and purchasing products easier.
10/04/2019

Vitamin brand enters subscription market

MegaFood aims to drive growth via recurring customer relationships.
10/04/2019

Kardashians keep up with online resale

You still can’t be a Kardashian, but a new online store lets their fans literally dress like one.
10/04/2019

Online sneaker platform tries on AR for size

Goat is providing a realistic mobile try-on experience with augmented reality.
10/04/2019

CSA Exclusive: The Container Store rolls out improved delivery experience

The Container Store is upgrading its home delivery offering with help from a third-party platform.
10/04/2019

Three reasons Starbucks Pickup will succeed

Mobile-only stores aren’t right for every retailer, but a good format for Starbucks.
10/03/2019

Survey: Retailers recognize importance of customer experience

Almost all retailers measure customer experience data, but lag in one key metric.