Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 8/14/2022
Walgreens launches flu vaccine program
Walgreens is now offering flu shots for anyone aged 3 years and up. - 8/14/2022
Jet’s Pizza automates order management with phone bot
A regional Midwest pizza chain is enabling customers to place phone orders with an artificially intelligent phone bot. - 8/14/2022
Office Depot adds on-demand delivery option timed for back-to-school
Parents and students have a new way to quickly receive online orders from Office Depot. - 8/14/2022
Kroger finalizes digital orders with unified commerce platform
The Kroger Co. is ensuring that curbside pickup and ship-from-store orders are processed correctly. - 8/11/2022
Survey: Back-to-school shoppers go back to stores
Back-to-school shopping is reaching its peak as large numbers of consumers visit brick-and-mortar locations. - 8/11/2022
Survey: Consumers embrace high-tech stadium features
A new survey reveals consumers are open to omnichannel and virtual experiences when they attend sporting and entertainment events. - 8/11/2022
Publix adds pharmacy items to curbside pickup
Publix Super Markets Inc. is expanding the range of its curbside pickup service. - 8/11/2022
QuikTrip opens high-tech store with Amazon cashierless technology
One of the nation’s largest convenience retailers is launching a store featuring the Amazon “Just Walk Out” technology platform. - 8/11/2022
Exclusive: Kroger targets crime with video technology
The Kroger Co. is utilizing real-time video monitoring to detect and prevent organized retail crime incidents in its stores. - 8/11/2022
eTail 2022 – Keeping the customer at the center of omnichannel
The importance of providing top-notch omnichannel customer service was a recurring theme at the recent eTail 2022 conference in Boston. - 8/10/2022
Walmart partners with BNPL platform in Walmart+ promotion
Walmart is rewarding high-spending Affirm users with a free trial Walmart+ membership. - 8/10/2022
U.S. Postal Service proposes holiday price changes
The U.S. Postal Service wants to temporarily adjust some parcel delivery fees during the peak 2022 holiday season.
