Carvana opens second 'car vending machine' in Arizona
Carvana is bringing an automated vehicle pickup location to its hometown.
The omnichannel platform for buying and selling used cars is launching its 33rd car vending machine, situated in Glendale, Ariz. Glendale is part of the Phoenix metro area, where Carvana headquarters is located.
The newest Carvana car vending machine is the second of its kind in Arizona, following the 2018 opening of a car vending machine in Tempe, and the 33rd in the U.S. It follows a vending machine opened in San Francisco in May 2022.
The steel-and-glass structure stands eight stories tall with a 31-vehicle capacity, and serves as an automated fulfillment center for online car purchases.
Customers can use the Carvana online platform to shop more than 75,000 used cars for sale; secure auto financing; use a digital car loan calculator; and purchase, trade-in, and schedule as-soon-as-next-day vehicle delivery in as little as five minutes.
In addition to home delivery, Carvana customers in Phoenix and other markets with a car vending machine can also choose to select a day and time to pick up their vehicle at the automated car dispensing location.
Upon arrival, they will be greeted by a customer advocate and receive a commemorative, oversized Carvana coin to activate the automated vending process and watch their vehicle descending through the lit structure.
Customers receive a high-definition, 360-degree virtual tour of every vehicle, inside and out. Vehicles have passed a 150-point inspection, have never been in a reported accident, and have no frame damage. Features, imperfections, and updated information about open safety recalls are listed on every car’s vehicle description page.
All vehicles in Carvana’s national inventory come with a seven-day return policy; as opposed to a traditional test drive. According to Carvana, this ensures customers have the right amount of time to determine if the vehicle fits their needs.
Customers can also sell their current vehicle to Carvana and receive an offer in as little as five minutes, without having to purchase a vehicle. To sell a vehicle, customers enter their VIN or license plate number on Carvana.com, answer a few questions, and then Carvana can pick up the vehicle and pay them as soon as the next day.
“Since day one, Phoenix has always been our home, embracing our mission to change the way people buy cars by treating them better,” said Ernie Garcia, Carvana founder and CEO. “To be back in our hometown with our latest car vending machine design, that will bring an even better experience to more people across the Valley of the Sun, is a really proud homecoming moment for Carvana. We look forward to offering even more great experiences to car shoppers in the Phoenix area.”
Additional car vending machines are located in Utah, Virginia, Nevada, Kentucky, Tennessee, Florida, Maryland, Texas, Ohio, Pennsylvania, Indiana, Illinois, Missouri, North Carolina, Oklahoma, Michigan, and Georgia. Founded in 2012 and based in Phoenix, Carvana provides as-soon-as-next-day delivery to automotive shoppers in over 300 U.S. markets.