ARTICLES BY THIS AUTHOR
- 10/3/2022
Exclusive Q&A: Smashburger transforms drive-thru with next-gen tech
A fast-food hamburger chain is focusing on communications technology to reinvent its drive-thru experience. - 10/3/2022
West Elm makes metaverse debut on Roblox
A Williams-Sonoma subsidiary is entering the metaverse via the Roblox immersive gaming platform. - 10/3/2022
Survey: Most consumers will shop online on these two holiday shopping days
The upcoming Black Friday and Cyber Monday holiday shopping days hold a lot of promise for e-commerce retailers. - 10/3/2022
Survey: Growing complexity of digital commerce challenges retailer confidence
Retailers expect digital commerce operations to grow more complicated, and many are unsure they are ready to manage. - 10/3/2022
Dippin’ Dots ensures frozen delivery for online orders
A specialty ice cream retailer is delivering temperature-sensitive products when the buyer wants them to be. - 10/2/2022
Sam’s Club personalizes apparel, photos with digital platform
Sam’s Club is offering online access to made-to-order apparel items and enhanced photography and photo printing services. - 10/2/2022
Amazon launches new savings hub, renames discount Prime program
Amazon is responding to inflation concerns with a “one-stop shop” for its discount offerings and a rebranding of a reduced-price Prime membership. - 10/2/2022
Report: Walgreens expands robotic pharmacy fulfillment centers
Walgreens is reportedly moving forward with a supply chain automation pilot involving prescription medications. - 10/2/2022
Walmart takes on eBay in digital collectibles space
Walmart is partnering with a collectibles manufacturer to challenge eBay with a gamified, blockchain-based omnichannel offering. - 10/2/2022
Survey: Struggling consumers seek to reduce spending
Even affluent consumers are finding ways to cut costs as inflation takes its toll on shopping behavior.