Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

10/25/2022
Survey: Price, delivery motivate holiday shoppers
A new survey reveals what factors will draw customers to retailers this holiday season – and some that won’t help much.

Dan Berthiaume
10/25/2022
Survey: Shoppers want easy returns, mobile and self-checkout
Customers are returning to stores, but they want an omnichannel experience while they are there.

Dan Berthiaume
10/25/2022
Amazon pilots self-navigating robots in fulfillment centers
Amazon is testing next-generation robots that use artificial intelligence and computer vision to roam freely throughout fulfillment centers.

Dan Berthiaume
10/24/2022
HelloFresh opens portal connecting advertisers to shoppers
A leading meal kit provider is the latest food retailer to launch a retail media network for its CPG brand partners.

Dan Berthiaume
10/24/2022
Exclusive Q&A: Wish engages customers with digital content
One of the world’s largest mobile e-commerce platforms is staying ahead of customer experience trends with a content-centric approach.

Dan Berthiaume
10/24/2022
C&S Wholesale Grocers streamlines forecasting and replenishment
The largest wholesale grocery supply company in the U.S. is increasing transparency and flexibility in its supply chain.

Dan Berthiaume
10/24/2022
Walgreens partners with DoorDash to deliver COVID-19 medication free
Walgreens and DoorDash are jointly responding to a call for COVID-19 action from President Biden.

Dan Berthiaume
10/24/2022
Amazon to let customers pay with Venmo
Amazon is accepting a major new form of digital payment on its e-commerce site and app.

Dan Berthiaume
10/24/2022
Businesses are preparing their supply chains for holiday e-commerce
A new survey reveals back-end steps companies are taking in anticipation of a busy online shopping season.

Dan Berthiaume
10/23/2022
Exclusive Q&A: Wayfair applies AI to supply chain disruption
Wayfair Inc. is solving issues such as demand spikes, storage, and on-time fulfillment with artificial intelligence solutions.

Dan Berthiaume
10/23/2022
Alibaba kicks off ‘Singles Day’ with presale event
The 14th annual edition of the annual Alibaba Global Shopping Festival (known colloquially as “11.11” or “Singles Day”) is starting early.

Dan Berthiaume
10/23/2022
Disney marks 100 years with new music-themed store – in the metaverse
Disney is providing a virtual way to discover, listen to, learn about and purchase soundtracks and songs from Disney’s catalog.

Dan Berthiaume