Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

11/14/2022
Shoptrue launches ML-based, custom online fashion marketplace
A new e-commerce platform uses machine learning (ML) to provide a highly personalized shopping experience.

Dan Berthiaume
11/14/2022
Verizon overhauls store technology in time for holidays
Holiday shoppers have a wide range of new omnichannel solutions available to enhance their customer experience at Verizon retail stores.

Dan Berthiaume
11/14/2022
Amazon provides access to virtual healthcare – via text
Amazon is targeting its new Amazon Clinic virtual healthcare solution at constantly connected consumers.

Dan Berthiaume
11/13/2022
Nike creates virtual product community in the metaverse
Nike is continuing to expand its metaverse presence with a new immersive digital platform connecting creators and buyers of virtual goods.

Dan Berthiaume
11/13/2022
DoorDash launches new driver safety features
DoorDash is unveiling five new offerings designed to ensure that drivers make safe deliveries.

Dan Berthiaume
11/13/2022
Report: Amazon to imminently begin laying off 10,000 workers
Widescale layoffs will reportedly begin at Amazon the week of Nov. 14.

Dan Berthiaume
11/13/2022
Subway includes ‘smart fridges’ in ‘grab & go’ store expansion
Subway is focusing store expansion on non-traditional locations, including interactive, fully unattended smart fridges.

Dan Berthiaume
11/13/2022
American Express, TikTok team up in small business holiday promotion
American Express is partnering with TikTok to help small businesses connect with young customers during the holiday season.

Dan Berthiaume
11/13/2022
Black Friday comes to Amazon – starting on Thanksgiving
Amazon has at least one more major holiday promotion coming up.

Dan Berthiaume
11/10/2022
Alibaba Singles Day performs ‘in line’ with $84.5 billion event in 2021
The 14th annual Alibaba Global Shopping Festival (known colloquially as “11.11” or “Singles Day” had sales approaching the all-time high gross merchandise volume (GMV) total from 2021.

Dan Berthiaume
11/10/2022
Report: TikTok pilots in-app commerce in the U.S.
The U.S. e-commerce market is reportedly gaining a major new entrant.

Dan Berthiaume
11/10/2022
Survey: Digital purchases, fraud on the rise for the holidays
Retailers can look forward to growth in both online sales and fraud attempts this holiday season.

Dan Berthiaume