ARTICLES BY THIS AUTHOR
- 11/17/2021
Exclusive Q&A: Express turns shoppers into influencers
Express Inc. is expanding its well-established celebrity influencer program to include fashion-savvy customers. - 11/17/2021
University of Arizona deploys delivery robots on-campus
Campus dining just got more interesting at the University of Arizona. - 11/17/2021
eBay to offer curated pop-up holiday shops
eBay is temporarily entering the brick-and-mortar space for the holiday season. - 11/17/2021
Report: Amazon to stop accepting U.K.-issued Visa credit cards in 2022
This holiday season could be the last time Amazon shoppers can make purchases with Visa credit cards issued by U.K. banks. - 11/17/2021
Amazon debuts sustainable grocery packaging for Whole Foods Market, Amazon Fresh
Amazon is unveiling new insulated packaging for delivery of select grocery products in time for Thanksgiving. - 11/16/2021
Survey: Retailer confidence in systems security may be misplaced
Retailers’ belief in their ability to detect and prevent data breaches is not supported by underlying data. - 11/16/2021
Florida-based furniture chain equips associates with mobile CRM tools
City Furniture is utilizing an iPad-based mobile communications solution to improve in-store customer service. - 11/16/2021
YouTube launches livestream holiday shopping promotion
YouTube is enabling some of its leading influencers to set up live shopping streams in advance of the holiday season. - 11/16/2021
Dick’s Sporting Goods drives mass personalization effort
Dick’s Sporting Goods is putting a data backbone in place to track real-time customer data for personalized marketing at scale. - 11/16/2021
ThredUp: Consumers more open to secondhand holiday gifts
Consumers’ concerns about inflation and supply chain pressures may spur increased online resale marketplace spending this holiday season.