Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

1/7/2025
PetSmart enhances store-level inventory management and fulfillment
A leading pet supplies and services retailer is rolling out a cloud-based store execution platform.

Dan Berthiaume
1/6/2025
DoorDash customers gain access to Ibotta discounts
An on-demand delivery provider is teaming up with a mobile rewards and payments platform.

Dan Berthiaume
1/6/2025
Amazon integrates Alexa into BMW cars; teams with Qualcomm for auto AI
Amazon is making moves to place its artificial intelligence technology inside automobiles.

Dan Berthiaume
1/6/2025
IBM survey reveals how retailers are using AI
A new survey indicates the use of artificial intelligence is growing and expanding in the retail industry.

Dan Berthiaume
1/6/2025
Albertsons opens retail media network data with API, partnership
The retail media arm of Albertsons Companies Inc. is making it easier for CPG participants to measure campaign results.

Dan Berthiaume
1/6/2025
Adobe: Record U.S. online holiday spending passes $241 billion
American consumers flocked online for their holiday shopping in 2024.

Dan Berthiaume
1/5/2025
Study: Return policies key to online purchases, customer loyalty
Return policies can play a big role in whether consumers make online purchases — and with which retailer.

Dan Berthiaume
1/5/2025
Shein saves water with digital denim printing
A popular shopping app is utilizing leading-edge technology to streamline and maximize the sustainability of denim manufacturing.

Dan Berthiaume
1/5/2025
L’Oreal develops personalized skin analysis technology
The world’s largest cosmetics company will release a new hardware device that assesses customer skin at an individualized level.

Dan Berthiaume
1/5/2025
Instacart links ordering with Samsung smart fridges
Instacart customers have a new, convenient shopping interface.

Dan Berthiaume
1/5/2025
Salesforce: Global online holiday sales set $1.2T record; returns boom
Online holiday sales soared in the U.S. and around the globe in 2024, but returns are skyrocketing as well.

Dan Berthiaume
1/2/2025
Retail Technology News: December update
Retailers in December 2024 focused technology efforts in areas including AI-based customer engagement, delivery drones, and celebrity-driven cannabis e-commerce.

Dan Berthiaume