Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

3/2/2025
Here’s who omnichannel shoppers are and what they want
A new survey provides insight into the demographics and behavioral drivers of omnichannel consumers.

Dan Berthiaume
3/2/2025
PetSmart celebrates 'Treats Rewards Members Month' in March
Participants in the PetSmart loyalty program can receive special perks and deals through March 31.

Dan Berthiaume
3/2/2025
New York University health provider deploying Amazon palm scanning
New York University Langone Health is making history as the first healthcare service to use Amazon One palm scan technology in the solution's largest-ever third-party rollout.

Dan Berthiaume
3/2/2025
Furniture.com seeks to streamline furniture shopping experience
A new digital furniture platform wants to be an omnichannel “one-stop shop” for customers.

Dan Berthiaume
2/27/2025
Forever 21 reportedly closing HQ and laying off workers
The troubles continue for embattled fast-fashion retailer Forever 21.

Dan Berthiaume
2/27/2025
Instacart integrates FoodStorm order management system with kiosks
Instacart is expanding the reach of its FoodStorm order management solution.

Dan Berthiaume
2/27/2025
5-Hour Energy partners with Flavor Flav in daylight savings giveaway
A leading energy drink brand and a rap legend are teaming up to help consumers adjust to daylight savings time with a special free product.

Dan Berthiaume
2/27/2025
Saks Global to shutter Neiman Marcus Dallas flagship March 31
Rumors of the Neiman Marcus downtown Dallas store avoiding closure are greatly exaggerated.

Dan Berthiaume
2/27/2025
Parent of Ugg and Hoka AI-enables workforce management
Deckers Brands is automating key workforce management tasks and supporting management decisions with data.

Dan Berthiaume
2/27/2025
Retail Technology News: February update
Retailers in February 2025 focused technology efforts in areas including AI-enabled risk prediction, app-enabled ice cream trucks, and video customer reviews.

Dan Berthiaume
2/27/2025
L’Oreal opens $160 million North America innovation facility
The world’s largest cosmetics company is adding to its global research and innovation ecosystem.

Dan Berthiaume
2/27/2025
Three warm customer experience initiatives from a cold winter
Retailers have been counteracting the winter chill with solution rollouts that help keep their customer relationships warm and fuzzy.

Dan Berthiaume