Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 12/12/2024
Army Air Force Exchange Service launches AI customer service chatbot
Army Air Force Exchange Service is leveraging a cutting-edge artificial intelligence model to enhance interactions with customer inquiries. - 12/12/2024
Marks & Spencer applies AI to clothing and home segment merchandising
A British apparel and food giant is expanding its use of AI to support a range of enterprise activities in its clothing and home categories. - 12/12/2024
Three retail tech trends to watch at NRF 2025: Retail's Big Show
NRF 2025: Retail’s Big Show will provide insight into the direction three major trends in retail technology are heading. - 12/12/2024
How common are consumer data breaches?
A new survey reveals consumer data is at substantial risk of cyberattacks. - 12/12/2024
A new year with a new focus in retail technology
With the arrival of 2025 comes a whole new perspective on the role of technology in retail. - 12/12/2024
RetailROI 'Super Saturday' offers industry networking, insight
RetailROI is hosting its annual Super Saturday event the day before NRF 2025: Retail’s Big Show officially kicks off. - 12/11/2024
Country Supplier rolls out autonomous robots in stores
A regional Western farm and ranch retailer is leveraging robots to streamline a number of in-store workflows. - 12/11/2024
The top social media platform for shopping is…
Shopping on social media is becoming increasingly popular — especially with younger consumers. - 12/11/2024
Canadian pet retailer Pet Valu offers delivery via Instacart
A leading specialty retailer of pet food and pet-related supplies in Canada is now offering same-day delivery in as fast as one hour. - 12/11/2024
Stop & Shop rolls out in-store digital coupon kiosks
A regional northeast grocery retailer is ensuring that customers can have access to digital coupons and offers, even if they lack a device or Internet access.
