ARTICLES BY THIS AUTHOR
- 8/18/2023
Salesforce: Mobile, AI, social technology disrupts retail
A new consumer survey from Salesforce indicates leading-edge technologies are transforming the shopping experience. - 8/17/2023
Study: AI will have a $580 billion impact on Amazon and Walmart
Two retailers will account for close to 40% of an expected windfall from radical industry transformation caused by artificial intelligence (AI). - 8/17/2023
Shop Rite rolls out inventory robots to more stores
An initial pilot of shelf-scanning robots at Shop Rite is showing promising results. - 8/17/2023
Walmart leveraged Roku for curated celebrity campaign
Walmart offered shopping carts and playlists curated by celebrities in a promotion on a major streaming TV platform. - 8/17/2023
Petco upgrades app, expands online delivery partnership
Petco Health and Wellness Company Inc. is updating its mobile app and offering national delivery via a well-known third-party platform. - 8/17/2023
Waffle House enables contactless payment, unifies store data
A fast-casual breakfast chain is overhauling its store operations. - 8/17/2023
Amazon extends reach of Sponsored Products ads
Amazon is making cost-per-click ad campaigns on its site available on a number of new apps and websites. - 8/15/2023
FreshDirect rejuvenates online and mobile customer experience
Fresh Direct is doing some refreshing of its digital website and mobile touchpoints. - 8/15/2023
Veteran Amazon devices and services exec Dave Limp to retire
The man who oversaw the development of Amazon devices including Alexa, Echo, Kindle and Fire TV is leaving the company. - 8/15/2023
Save Mart offers digital rebates for alcohol
The Save Mart Companies is launching an alcohol cashback program.