Albertsons expands online grocery pickup, delivery options via partnership
Albertsons Cos. is building on a longstanding collaboration with a leading online delivery provider.
The Idaho-based grocery conglomerate is launching Instacart pickup services and rapid convenience delivery nationwide at banners including Safeway, Albertsons, Shaw's, ACME, Jewel-Osco, Randalls and Vons.
In additionally, the company’s Haggen Food & Pharmacy banner is now available on the Instacart app for same-day delivery. Albertsons initially launched nationwide delivery with Instacart in late 2017 and first piloted in-store pickup supported by Instacart in 2021.
The expanded partnership includes:
Pickup: Available now in hundreds of Albertsons banner stores, Instacart customers can place a pickup order through the Instacart app. By the end of August 2024, the pickup service will be available in more than 2,000 banner locations including Safeway, Albertsons, Shaw's, ACME, Jewel-Osco, Randalls and Vons. To shop Albertsons Cos. stores for pickup, customers can navigate to the retailer's storefront on the Instacart app and select pickup.
At checkout, customers will select a pickup window and receive an in-app notification when their order is ready for pickup. Upon arriving at the store, customers can park in designated pickup parking spaces, and an Albertsons store associate will bring the completed order out to the customer's vehicle. Pickup services are free for all customers.
- Albertsons Rapid: Albertsons Rapid is a new feature in the Instacart-powered virtual convenience store allowing customers to have their order delivered in as little as 30 minutes. Available now in all Albertsons Cos. banner stores including Safeway, Albertsons, Shaw's, ACME, Jewel-Osco, Randalls and Vons, customers can purchase prepared foods, snacks, drinks, grocery staples, household essentials and more. Albertsons Rapid services are $2.99 per order and free for Instacart+ paid subscription program members.
- Haggen Food & Pharmacy: Customers of Haggen Food & Pharmacy, which operates across Washington state, now have access to same-day delivery. Haggen Food & Pharmacy marks the final Albertsons Cos. banner to partner with Instacart for same-day delivery. To place an order for Haggen Food & Pharmacy, Washington state customers can navigate to the Haggen storefront on the Instacart app and place their order for delivery.
[READ MORE: Albertsons pilots in-store pickup service with Instacart]
"At Albertsons Cos., we place the customer at the center of everything we do, and we realize that shoppers today are increasingly busy with work, family and friend commitments," said Stephen Menaquale, senior VP, e-commerce and fulfillment for Albertsons Cos. "By expanding our partnership with Instacart to offer pickup services through the Instacart app, we are offering customers another channel to fulfill their shopping needs. Shoppers are likely driving by one of our stores on their way home from work or after their kid's soccer practice, and with Instacart pickup services, we are providing a convenient solution for grocery shopping that fits into their busy lives."
"Expanding our partnership with Albertsons Cos. showcases our commitment to serving as the leading technology partner in the grocery industry," said Ryan Hamburger, VP of retail partnerships at Instacart. "By introducing Albertsons Rapid, extending Instacart pickup services to more than 2,000 locations and adding Haggen for same-day delivery, we're ensuring that customers enjoy an even faster, more flexible and effortless shopping experience. Whether it's a full weekly shop or a last-minute need, we're delivering value and convenience right to your doorstep from your local Albertsons Cos. banner store."
As of June 15, 2024, Boise-based Albertsons Companies operated 2,269 retail food and drug stores with 1,725 pharmacies, 403 associated fuel centers, 22 dedicated distribution centers and 19 manufacturing facilities across 34 states and the District of Columbia under more than 20 banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets and Balducci's Food Lovers Market.
Based in San Francisco, Instacart partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America.
