Survey: Bad returns policy is big turnoff to future purchasesRetailers’ returns policy can have a big impact on whether a holiday gift is even purchased. Blue Nile sails into the enterprise cloudAn online diamond jewelry retailer is streamlining financial operations while personalizing customer experience at scale. Survey reveals how to keep shoppers returning Several specific technologies can help keep customers coming back to your stores. Survey: Customers like store associates – for some things Retailers should be selective in what aspects of the in-store customer experience they automate. Nordstrom opens inventory to brick-and-mortar shoppers A leading luxury retailer is leveraging robotics to help ensure customers have access to the products they want, in-store as well as online. Pinterest streamlines shopping process Direct shopping on the Pinterest social platform just got a little easier. Survey: Retailers subscribe to benefits of subscriptions and other recurring revenue programs Retailers are seeing growing returns from recurring revenue programs such as subscription services, memberships, reordering and boxes. Office Depot streamlines inventory with mobile technology A specialty office products retailer is mobilizing fulfillment across the enterprise. Deloitte: Six steps to ensure retail success in 2020 Deloitte advises retailers to stress factors including convenience and digital enablement in the coming year. Regional grocers personalize customer interactions – at scale Two regional grocery chains are leveraging the same personalization intelligence engine to create a more relevant shopping experience. First Previous 859 860 861 862 863 Next Last