Three retail lessons of COVID-19As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward. Survey: Eight in 10 consumers want this omnichannel serviceOmnichannel demand is generally up as a result of COVID-19, but one offering is especially popular. Online bedding retailer scores with customers on mattress removal Purple is teaming up with a third-party delivery and installation platform to satisfy California delivery laws. Survey: Online returns performance misses the mark A solid majority of consumers are less than satisfied with retailer efforts at managing the e-commerce returns process. Gartner: Gen Z will drive evolution of smart supply chain The supply chain will become increasingly automated as the youngest members of the workforce gain prominence, according to Gartner. It’s always someone’s birthday at 1-800-Flowers 1-800-Flowers is introducing a new hub dedicated to a holiday that occurs every single day of the year. Lord & Taylor to make a comeback — online Lord & Taylor is making a return to the retail scene under new owners. Survey: Americans curb their drunk shopping habit It won’t result in a suspended driver’s license, but Americans are cutting back on drinking and shopping, with much lower spending levels. Survey: COVID-19 causes long-term shifts in consumer preferences Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic. Amazon integrates merchandise into mobile music experience The digital music arm of Amazon is now directly selling products from featured artists. First Previous 690 691 692 693 694 Next Last
