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TECHNOLOGY

  • Amazon’s air cargo hub plan takes off

    In a strategic move to bolster its logistics network, Amazon will build an air cargo hub in Kentucky.   The online retailer agreed to a 50-year lease for approximately 900 acres of property from Cincinnati/Northern Kentucky International Airport. The project site, which rivals the size of global hubs of top cargo airlines — is estimated to cost $1.49 billion, ReCode said.  
  • NRF: Shoppers pulling back on Valentine’s Day spending

    After a decade-long increase, Valentine’s Day sales may be less rosy this year.   U.S. consumers are expected to spend an average $136.57, down from last year’s record-high $146.84. Total spending is expected to reach $18.2 billion, down from $19.7 billion last year, which was also a record, according to the National Retail Federation and Prosper Insights & Analytics, which surveyed 7,591 consumers about their Valentine’s Day plans.  
  • H&M’s expansion plan calls for new stores and added emphasis on digital

    In addition to reporting a strong quarter of earnings and store openings, H&M is slowing down its store growth and instead, bolstering its digital operations.   The company, which aimed to open 10% to 15% more physical stores each year, reported Tuesday, Jan. 31, is shifting its focus to increasing its omnichannel sales — including both stores and online sales — by 10% to 15% per year, according to H&M.  
  • Report: Personalization, price and fulfillment influence most omnichannel shoppers

    Consumers have increasingly high expectations for a unified shopping and brand experience across all purchasing channels and touchpoints.   Retailers that can address their demand for more personalization, price, and fulfillment along the path to purchase will be the winners going forward, according to the “Consumer Trends Report — 2017 Edition,” from Kibo. The study is based on responses from more than 3,000 consumers in the United States and the United Kingdom.  
  • Amazon adds new branded ‘Dash Button’

    Amazon just made ordering toothpaste a little bit easier.   The retail giant teamed up with Colgate to launch the Amazon Dash Button for Colgate, which enables shoppers to stock up on the brand’s dental hygiene essentials, including toothpaste and toothbrushes, with the click of a button.  
  • Exclusive Q&A: GameStop talks strategy

    In an era when gamers want new releases in their hands as quickly as possible, GameStop is changing the rules.   The gaming retailer calls its updated strategy a “new moment of truth.” Described as the gap between when a consumer purchases merchandise and actually receives it, this timing can truly make or break the chain’s reputation going forward — especially as digital retailing increases customer expectations.  
  • Specialty retailer preps for Olivia Palermo-inspired pop-ups during New York Fashion Week

    Banana Republic will be giving shoppers a chance to buy its Olivia Palermo designs right after they appear on the runway.   Upholding its “see now, buy now” presentation model, the apparel retailer will enable customers to purchase pieces from its Spring 2017 collection at pop-up shops at select Banana Republic stores on Feb. 9. The collection is based on the street-style of fashionista Olivia Palermo.  
  • NRF’s Big Show: A hopeful shift in focus from Amazon to the customer

    Every year, 30,000 retail industry professionals descend on Manhattan for the National Retail Federation’s “Big Show.    It’s a once-a-year opportunity to take the pulse of one of our most familiar industries. Amazon conspicuously abstains from the event, but it is nonetheless the focus of many conversations, distracting some retailers from the real opportunity: innovations in customer experience. Thankfully, this year a healthy shift seems to have begun.  
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