Five Ways Retailers Can Use Messaging Apps to Stay Top of MindHere are five ways retailers are using messaging to stay top of mind — and drive results. Tex-Mex restaurant chain targeted in cyber-attackChili’s is the newest victim of a data breach. Target reportedly testing new distribution strategy Target Corp. wants to get product to its stores faster — and in smaller shipments. Synchrony to acquire Loop Commerce Synchrony is expanding into the fast-growing market of digital and in-store gifting. Study: Real-time payments on pace to replace payment card usage As new real-time payments infrastructure continues to be adopted, payment card usage will eventually fall by the wayside. Study: Most consumers opt for online customer service Automated customer service interactions are changing the role of contact centers, and how retailers are solving customer issues. Jeweler is ready to personalize in-store experiences A new in-store platform will give Helzberg Diamonds’ associates more insight into customers’ needs and available inventory. Gap looks to the cloud Retailer uses upscale brand Intermix to begin companywide journey. TechBytes: Cloud computing trendspotting Constantly feeling the pressure to innovate, more retailers are reaching for the cloud to stay on their game. Macy’s loyalty program becomes ‘all-inclusive’ Macy’s is extending its loyalty program to all customers — regardless of how they pay for their purchases. First Previous 1087 1088 1089 1090 1091 Next Last