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Artificial Intelligence

  • Whirlpool dives into smart appliances

    Appliance manufacturer Whirlpool is launching a new partnership with IBM that is likely a sign of how the consumer product market will substantially change in the next few years.

    Whirlpool is now combining connected home appliances with IBM Watson services, including cognitive analytics, to provide more personalized services to consumers.

  • Under Armour seeks deep understanding of consumer fitness

    Under Armour is undertaking an ambitious effort to provide extremely personalized health and fitness coaching, assisted by IBM.

    Under Armour has entered a strategic partnership with IBM to create and provide data-backed health and fitness insights, powered by IBM Watson's cognitive computing technology. The partnership will combine Under Armour’s new UA Record personal fitness app with an IBM Watson Cognitive Coaching System.

  • TECH DEMO SPACES

    Westfield Corporation established Westfield Labs in 2013 with the purpose of innovating the retail environment. And this year the company did just that with the opening of BESPOKE at Westfield San Francisco Centre. The 37,000-sq.-ft. space incorporates co-working, event and technology demo spaces all under one dome. With an eye for retail, and a heart for tech, Westfield wanted to create a place where fashion runway shows and hackathons could happen side by side.

  • MasterCard embeds payment in devices

    Having just inked a deal to serve as a mobile and online payment platform for Walmart, MasterCard is looking to devices to widen its range in the digital payment space and has even launched a new grocery initiative.

  • TOP 10 WOMEN IN TECH

    Female executives take leading roles in retail IT arena

    If a “leader” is someone who knows how to take charge, achieve goals and inspire others along the way — even in the most trying of circumstances — then the women featured in this special section are leaders in every sense of the word. They have toiled and proved their mettle — and smarts — in a field that traditionally has not been all that female-friendly: technology.

  • Retailers Take Enterprising Innovation Approach

    For many years, retail IT was dominated by a traditional “enterprise” model. Using a large, centralized physical server or database, retailers would deploy core business solutions. POS terminals and customer engagement applications primarily served as data collection tools to assist back-end enterprise operations.

  • BEACONS BECKON

    Beacon technology is remapping how shopping center owners and retailers engage with their customers. PREIT is the latest owner to adopt the beacon-based advertising service, by partnering with Mobiquity Networks, at its premier malls. Earlier this year Macerich announced its expanded partnership with Mobiquity by adding the technology to more of its centers.

  • The top 10 mobile trends for 2016 are …

    Everyone knows mobile will have a huge influence on commerce and customer engagement this year.

    But what specific mobile trends will have the most impact in 2016. Enterprise mobile and Big Data solutions and services vendor Digital Management Inc. (DMI) has released a list of the top 10 mobile trends for the coming year. They are:

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