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Artificial Intelligence

  • Walmart takes Amazon battle to the cloud

    Walmart is launching a new open source cloud platform that seems aimed at hurting Amazon Web Services (AWS) as much as helping retailers.

    The cloud management and application lifecycle management platform, known as OneOps, has been under development at the @WalmartLabs innovation center for two years. Walmart has used OneOps internally to support efforts such as improving its website and deploying online grocery features.

  • Walmart offers Amazon alternative in the cloud

    After two years of development, Walmart’s OneOps cloud management and application lifecycle platform is being made available to the open source community in a move that highlights a sharp distinction with Amazon Web Services.
     

  • How retailers can win in a mobile payment world

    The branded payment world has become crowded with the likes of Apple, Android, Samsung, Walmart and Chase now vying for a share of the mobile payments market. With others likely to enter the fray, retailers need to understand this rapidly evolving space.

  • Tech Guest Viewpoint: The Modern Retailer’s Secret Weapon

    Retailers are continually on a quest to find innovative technologies to help deepen customer engagement with their brand.

    Yet, perhaps the most critical part of the buying journey happens when a consumer puts down her device and looks for a human being she can talk with about solving her problem – something that even the most engaging technology can’t provide by itself.

  • More Google drone details come to light

    Google is being secretive about its “Project Wing” delivery drone program, but a patent filing gives some additional information about the effort. According to Fast Company, Google hopes to use remote wheeled delivery receptacles that will automatically guide drones to drop their packages. The receptacles will then complete the delivery on the ground. [Fast Company]

  • 3D Printing: Protecting brand owners against counterfeiters

    Since their meteoric rise last year, 3D printers have captured the imaginations of consumers and businesses alike. 3D printers work like inkjet printers on steroids — rather than depositing a single layer of ink, 3D printers spin out successive layers until a final product is created based on a computer-aided design (“CAD”) blueprint.

  • AutoZone revs up network

    AutoZone knows that driving experience and customer experience both depend on a well-built frame.

    Thus AutoZone is turning to AT&T to provide the chassis for a seamless front- and back-end retail experience. AT&T will provide a suite of mobile and broadband solutions for its U.S. stores, call centers, and back-end offices that deliver voice, Internet and mobility solutions.

  • How brick-and-mortar retailers can build shopper loyalty

    Retailers understand that loyal customers are the most profitable shoppers. While these consumers make buying decisions that are increasingly influenced by online channels, the vast majority of retail business in the United States is conducted in the physical store, and this isn’t changing with the Millennial generation.

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