Williams-Sonoma exec to lead Neiman Marcus

Neiman Marcus Group has tapped a retail veteran to lead its flagship brand.

The luxury retailer has appointed Ryan Ross as president of Neiman Marcus, effective Aug. 15, 2022. The new dedicated brand role has been created to drive the company’s growth by strengthening the brand and customer experience.

Most recently, Ross was president of Williams Sonoma, where he was responsible for driving integrated channel strategies, customer growth and evolving the relevancy of the brands. He left the retailer at the end of July, "to assume a leadership role outside of the company."

Previously, Ross held the position of executive VP marketing and digital at HSN through the company's acquisition by QVC. He also held leadership positions at Harrods, Pottery Barn and Gap, Inc.

Ross will report to Geoffroy van Raemdonck, CEO, NMG.

"Ryan is a values-driven leader with a proven track record of achieving rapid growth and optimizing customer-centric experiences," said van Raemdonck. "This new role represents the next step in our Revolutionizing Luxury Experiences strategy, and we're confident that an esteemed omnichannel retail leader like Ryan further positions Neiman Marcus for sustainable growth."

Lana Todorovich, president and chief merchandising officer, Neiman Marcus, remains in her current role, reporting to Ross. She and Raemdonck will continue working together closely to cultivate the industry's leading luxury brand partnerships, the company said.

In addition, David Goubert, chief customer officer, Neiman Marcus, will depart the company and pursue personal interests, including his passion for social impact businesses.

"David has helped lead us through a significant transformation, establishing a strong roadmap and a dynamic team fueling future success," stated van Raemdonck. "His leadership inspired a culture of trust, ambition and respect across teams – all of which reinforced a successful brand strategy with luxury relationships at its core.”