Do you feel like returns are chipping away at your retail profit? You’re not alone. Recently, 91% of retailers surveyed reported that return rates are outpacing their revenue growth. And considering that every return represents a loss of margin — even if the item can be resold — it’s clear that rising returns pose a serious risk to underprepared retailers.
While it’s easy to consider returns as a strain on your bottom line, they can also offer opportunities to boost sales, win customer loyalty, and even help the environment.
Read on to find out how to recapture up to 75% of margin loss from returns.