Exclusive: Former El Corte Ingles head looks at retail redefinitionRetailers need to evaluate the need for industry transformation in areas including the store and training. NRF 2020: The year technology got practicalThe most striking thing about the NRF 2020 Vision conference was the lack of striking things. Carvana drives northbound route Carvana is launching as-soon-as-next-day vehicle delivery in Minneapolis. Simon expands partnership with omnichannel returns platform A major mall operator is accepting returns of online purchases at more locations. Survey: Retailers are not optimizing omnichannel fulfillment Despite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS. Survey: Customers want services that retailers haven’t got Retailers aren’t keeping pace with customer expectations in several key areas. BevMo! integrates store operations with enterprise A specialty beverage retailer is ensuring a consistent physical and digital customer experience. Adobe: Mobile plays key role in holiday shopping growth Smartphones drove double-digit increases in online holiday revenue and traffic. Cavender’s saddles up for streamlined task management Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. First Previous 874 875 876 877 878 Next Last