Survey: Shoppers had a happy holiday, after allDespite difficulties in finding and receiving items, most consumers say they had a good shopping experience during the 2020 holiday season. Walgreens makes significant investment in pharmacy automationWalgreens Boots Alliance is acquiring the majority share of a pharmacy automation technology company. Survey: E-commerce growth drives fulfillment transformation plans Retailers are increasingly seeking to automate their fulfillment centers in response to increasing consumer adoption of e-commerce. Amazon applies machine learning to fresh grocery experience Amazon is ensuring Amazon Fresh brick-and-mortar stores and online deliveries both meet localized customer demand. Walmart to test grocery deliveries to customer homes via a ‘smart’ cooler Walmart is once again expanding competition with Amazon in grocery delivery Hudson taking flight with Amazon cashierless store platform A second travel retailer is bringing the Amazon “Just Walk Out” technology solution to airport stores. Digital global holiday spend skyrockets year-over-year Consumers spent 50% more online globally during the 2020 holiday season than they did in the 2019 holiday season. Survey: Social media shows promise as e-commerce channel A new consumer survey indicates that roughly half of consumers respond to social media as a marketing and commerce channel. Study: COVID-19 propels Amazon to top U.S. grocery retailer Amazon came out on top in an annual study of the U.S. grocery market. What traditional retailers can learn from digitally native brands Explosive growth in e-commerce has shaken up the retail industry, challenging traditional brands to find new ways to digitally engage customers. CSA Exclusive: Bed Bath & Beyond’s omnichannel transformation Bed Bath & Beyond is making a major push into the omnichannel commerce space as part of its turnaround strategy. UPS: The 2020 holiday season to break return records A holiday season that saw record-setting online sales is also expected to see all-time highs in online returns. First Previous 634 635 636 637 638 Next Last