Survey: Retailers are not optimizing omnichannel fulfillmentDespite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS. Survey: Customers want services that retailers haven’t gotRetailers aren’t keeping pace with customer expectations in several key areas. BevMo! integrates store operations with enterprise A specialty beverage retailer is ensuring a consistent physical and digital customer experience. Simon expands partnership with omnichannel returns platform A major mall operator is accepting returns of online purchases at more locations. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. Report: Amazon resumes FedEx ground delivery Amazon is reportedly allowing third-party sellers to use FedEx ground delivery services once again. Google users can shop while they mobile search Google is making purchasing apparel and footwear as easy as entering a mobile search request. J.Crew scales e-commerce operations for seasonal rush J. Crew has deployed a solution that enables it to better manage major seasonal spikes in online demand. Adobe: Mobile plays key role in holiday shopping growth Smartphones drove double-digit increases in online holiday revenue and traffic. Cavender’s saddles up for streamlined task management Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers. First Previous 858 859 860 861 862 Next Last
