T-Mobile adds human touch to its AI-based customer service platformA leading retailer of wireless communication services and products is leveraging a new managed service from Amazon Web Services (AWS). Local Ace Hardware store offers virtual home helpAn Ace Hardware independent retailer is providing project assistance via mobile app. COVID-19 constraints limit Best Buy’s ESL plans Best Buy is cutting back the scope of an electronic shelf label (ESL) rollout as the COVID-19 pandemic continues. CSA Exclusive: Remarkable customer experience leads to retail success A leading retail influencer advises retailers to connect with their customers in memorable and personal ways. Fashion retailers will pay the price for not taking advantage of AI Setting the right price has always been a complex question for fashion retailers. Study: Cashierless stores play a role, but how big? New analysis of the Amazon Go cashierless convenience/grocery store format suggests not every retailer may want to adopt it. J.C. Penney leverages reverse supply chain for charity J.C. Penney Co. is helping customers donate used items to support job training and education. Instacart to hire 250,000 new shoppers; adds new safety measures Instacart is responding to a continuing demand surge with new hires and extra steps to increase the safety and income of its shoppers. Walmart to help neighbors shop for each other during pandemic Walmart is teaming up with a neighborhood-based social networking service to make it easier for neighbors to buy goods for each other during the COVID-19 pandemic. Walgreens takes its annual effort to end child poverty digital Walgreens is observing Red Nose Day this year with a nod to social distancing. First Previous 816 817 818 819 820 Next Last