How does AI affect customer behavior?A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. Here’s what customers want from online grocery shopping experiencesA large majority of surveyed consumers agree on a few key aspects of online grocery shopping they consider important. Survey: Amid labor shortage, technologies must desired by retail employees are … Retailers aren’t the only ones worried about the impact of labor shortages on the workplace. The Fresh Market combines live shopping, ad targeting The Fresh Market is enabling CPG companies to run ads during its shoppable live videos. Pacsun launches new metaverse experience on popular gaming platform Pacsun is offering a second immersive virtual environment on the Roblox digital gaming platform. Martha Stewart launches immersive shopping experience on Amazon A lifestyle icon is opening a dedicated brand store on a leading e-commerce platform. Nominations extended for CSA Retail’s Top Women Awards Help Chain Store Age recognize excellence. Michaels offers new credit card tied to rewards program The Michaels Companies Inc. is expanding its recently updated rewards offering with a new branded credit card. Instagram to end livestream shopping Any retailer that wants to sell products on Instagram via livestream video needs to act quickly. Instacart provides shoppers more control over earnings Instacart is unveiling two new features designed to give delivery personnel more autonomy over how and when they earn compensation. First Previous 432 433 434 435 436 Next Last
