Amazon digitally connects customers to health servicesAmazon is expanding its digital health efforts with a new program to improve care for chronic conditions. Chinese e-commerce retailer JD launches global express deliveryThe logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way. IBM: AI can improve shopping experience New data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. Exclusive Q&A: Kendra Scott personalizes customer texts Jewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts. Amazon enhances fashion shopping with AI Amazon is deploying artificial intelligence (AI) to help ensure proper fit and customer satisfaction for its online fashion shoppers. Retail technology veteran Ken Morris dies Longtime retail technology consultant and practitioner William Kenneth (Ken) Morris has died following an illness. Walmart looks back on busy digital 2023 Walmart revamped enterprise digital operations in the past year, including e-commerce, mobile, delivery and third-party marketplace sales. Strong December growth pushes online holiday sales up 7% New data indicates higher-than-expected December e-commerce activity helped produce healthy 2023 online holiday sales results. Specialty apparel retailer Veronica Beard launches mobile clienteling Veronica Beard is deploying a single, streamlined solution for personalized customer interactions and remote sales. Walmart expands metaverse commerce with developer APIs Walmart Inc. is partnering with a platform for developing real-time 3D content to offer immersive shopping opportunities. First Previous 316 317 318 319 320 Next Last
