Contextualizing Communication: Chat, Email, Voice InteractionsRetailers of all types are seeking new ways of communicating more directly with their customers in digital modes beyond email, including chatbots, marketing automation and email response management. Report: Online giant revamps try-before-you-buy serviceFive months in, Amazon is already taking steps to improve its new Amazon Wardrobe service. The RealReal opens its first real store The nation's top online luxury consignment retailer has made the jump to brick-and-mortar with a store that brings its online experience to life and allows for even more personal interactions. Adobe: Online holiday shopping gets a jump-start in November Online customers aren’t waiting until Black Friday weekend to put a dent in their holiday shopping. Walmart goes upmarket in fashion partnership with Lord & Taylor The quest to take on Amazon is making for some strange bedfellows. Alibaba's Singles Day shatters records Not only did Alibaba Group's Singles Day smash its own record, its volume exceeded the combined U.S. sales of Black Friday and Cyber Monday. Most Americans plan to shop on Black Friday Black Friday hasn't lost its clout. Walmart on way to a hiring milestone Walmart has kept good on a pledge it made back in 2013 to hire thousands of veterans. Study: Cyber Monday outshines all Black Friday weekend shopping days The Black Friday shopping weekend may span five days, but Cyber Monday is expected to be the most popular shopping day. Study: Singles’ Day 2017 is expected to break new records Alibaba is preparing to reach new goals during its upcoming Singles’ Day shopping extravaganza. First Previous 1154 1155 1156 1157 1158 Next Last