Study: Rising shopper expectations outpace in-store serviceOverall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service. Tech Bytes: Three Singles Day lessons for Black Friday prepRetailers that still don’t believe they have anything to learn from Singles Day may have a long road ahead if they want to stay competitive. Study: Retail website functionality must support quick purchase decisions As the duration of online shoppers’ purchase decisions drops to a mere day, retailers’ window to grab their attention is shrinking. Study: Digital strategies top retailers’ holiday wish lists Savvy retailers will use digital marketing strategies to drive traffic to both their e-commerce and physical locations this holiday season. Study: Digital coupon redemptions to nearly double by 2022 Digital coupon redemptions are surging — and show no sign of slowing anytime soon. Faster online shopping options top Target’s holiday strategy Target is relying on its store network to get online orders to shoppers faster than ever before. Adobe: Online holiday shopping gets a jump-start in November Online customers aren’t waiting until Black Friday weekend to put a dent in their holiday shopping. Alibaba's Singles Day shatters records Not only did Alibaba Group's Singles Day smash its own record, its volume exceeded the combined U.S. sales of Black Friday and Cyber Monday. Walmart goes upmarket in fashion partnership with Lord & Taylor The quest to take on Amazon is making for some strange bedfellows. Most Americans plan to shop on Black Friday Black Friday hasn't lost its clout. First Previous 165 166 167 168 169 Next Last