OPERATIONS / SUPPLY CHAIN

New York -- Checkout remains the number one in-store pain point for 73% of U.S. consumers, according to a survey by Synqera, a global technology startup that uses big data to bring personalized digital experiences to the physical retail store.    

The survey found that more than two-thirds of Americans prefer to shop in traditional, brick and mortar stores than online commerce sites, and that shoppers gravitate towards retail locations that offer customized shopping experiences but that

Los Angeles -- Bebe Stores, Inc. is naming Keith Keegan as senior VP of marketing, effective May 13. Keegan will be in charge of all aspects of marketing and branding across all Bebe brands and report to CEO Steve Birkhold.

Previously, Keegan has worked for Abercrombie and Fitch, Limited, and Express and most recently served as VP of marketing and creative director for American Eagle and the Aerie brand.

Hoffman Estates, Ill. -- Sears Holdings announced that Jeff Balagna will join the company as executive VP and CIO. In his new role, Balagna who most recently served as CIO at Eli Lilly, will be responsible for all technology and infrastructure initiatives for the company in its support centers and in-store.
   

Minneapolis – Robert S. Pick, senior VP of corporate development of Comcast Corporation, has been appointed to the board of directors of ValueVision Media Inc., a multichannel retailer operating as ShopNBC. Pick joined Comcast in 1989 and since that time has worked on ventures including the NBC Universal joint venture with GE Corporation, the acquisition of AT&T Broadband, and many other strategic acquisitions and partnerships.

Buffalo, N.Y. -- Buffalo, the second largest city in New York, has become the first market in which a majority of Rite Aid's stores have been converted to the Wellness format, the retail pharmacy chain announced Wednesday.

Davenport, Iowa -- Some retailers just keep growing, despite economic headwinds, fickle customers and competitive pressures. The family-operated, 140-year-old Von Maur department store company, based in Davenport, Iowa, is one of those retailers. In an exclusive video interview, Chain Store Age senior editor Katherine Boccaccio spoke with Jim von Maur, president, about the chain’s strategy and how it keeps growing in an uncertain economy.

New York -- Target isn’t letting any grass grow under its feet when it comes to the suddenly hot category of home goods and home furnishings. The discounter has installed a giant, two-story dollhouse — some 21 ft. high and occupying some 1,500 sq. ft. of space — smack in the middle of Vanderbuilt Hall in New York City’s Grand Central Station. The temporary installation is designed to promote Target’s new Threshold brand and is completely furnished and accessorized with furniture, decor, and housewares from the collection.

New York -- Wal-Mart Stores has identified two internal candidates to succeed CEO Mike Duke, Bloomberg News reported.
   
The two candidates are Bill Simon, 53 and head of Walmart U.S., and Doug McMillon, 46, head of the company's international business, according to the report.