OPERATIONS / SUPPLY CHAIN

A surging J.C. Penney to re-enter category it left 30 years ago
As more millennials enter the real estate market and a rising number of homeowners invest in updating their homes, J.C. Penney is re-entering the appliance business.

The retailer announced that it will introduce a leading assortment of major appliances in 22 pilot stores beginning Feb. 1. Backed by customer research that reinforces the company’s decision to enter the appliance market, the pilot is one of several strategic initiatives aimed at improving its home department sales productivity, the company said.
Seven payment predictions for 2016
The NFC/contactless ecosystem will grow in 2016, with an increasingly number of third-party wallets coming from the likes of Samsung and Google.

That’s just one of seven payment predictions contained in a new infographic from the Ingenico Group.

To see the infographic, click here.

Penney taps former Home Depot vet to head up stores

J.C. Penney Company appointed Joe McFarland as executive VP of stores, effective immediately, succeeding Tony Bartlett.

McFarland, similar to J.C. Penney CEO Marvin Ellison, is a Home Depot veteran. He worked at the home improvement giant for over 20 years, most recently as president of its Northern and Western Divisions, where he was responsible for the sales and operations of up to 800 stores in 24 states. McFarland began his career at the chain as a sales associate.
Ascena Retail Group appoints a new senior VP

Ascena Retail Group has a new senior VP to lead the company through its next phase of growth.

The company announced that Duane Holloway has been named senior VP and general counsel, effective immediately. Holloway will serve on the company’s leadership team and report to David Jaffe, president and CEO. He will be responsible for overseeing all legal matters for the Company.
Sally Beauty predicts improved store operations

Sally Beauty Supply is applying analytics to the literal consumer touchpoint where revenues are made -- the point of sale.

Sally Beauty is teaming up with prescriptive analytics provider Profitect Inc. to analyze sales and other data recorded at its in-store POS terminals. After a two-week implementation, Sally Beauty now has better insight into trends and patterns associated with areas of leaking profit, including shrink, damage, costing errors, waste, process mistakes, and lack of training.
Former Sports Authority exec lands tasty CIO role

Veteran retail information technology executive Kathy Persian is the new CIO at a leading integrated food retailing company.

The Schwan Food Company named Kathy Persian senior VP and CIO with responsibility for the strategic direction and execution of the company’s information services department.
Lowe's goes on seasonal hiring spree

Temperatures might be at a bitter low across the country, but it's that time again for big-box home improvement stores.

Lowe's announced today that it's getting ready to hire 46,000 seasonal employees to help with the busy spring and summer season.
Sticker shock: E-commerce fulfillment costs rising

Recent rate increases for shipping services by UPS and FedEx and the pending Jan. 17 rate increase for U.S. Postal Service (USPS) shipping services, are challenging businesses -- especially small retailers and e-retailers -- to look for new and innovative solutions to optimize their shipping operations, according to Pitney Bowes.

Here is an update from Pitney Bowes on the latest increase by each major carrier:

UPS
• On December 28, 2015, the rates for UPS Ground services increased an average net 4.9%.
Amazon in first move to take on FedEx, UPS?

Amazon is on track to acquire the 75% of the French package-delivery company Colis Privé that it doesn’t already own during the first quartet, according to the Seattle Times. Some analysts believe it’s only the beginning of a move by the Internet giant to eventually launch a package-delivery service that will one day compete with UPS, FedEx and others. [Seattle Times]
Review: State of the Union address

On Tuesday, President Obama delivered his seventh and final State of the Union address to the Congress. Unlike the previous six, this was not a long list of policy agenda items he would like to see the Congress address in the coming year. It was, instead, a broader conversation regarding the state of American democracy.