Alibaba supports Singles Day with cloud computing, 3D modelsThere was no “magic” behind Alibaba’s successful 2020 edition of its Singles Day sales holiday, just a lot of innovative technology. Amazon shakes up pharmacy landscape with launch of online prescription serviceCVS Health and Walgreens are already feeling shock waves from the opening of Amazon’s new online drugstore. CSA Q&A: Fabletics avoids pandemic layoffs with ‘omni-associates’ An omnichannel activewear retailer transitioned store associates to digital customer service roles during the COVID-19 shutdown. Tanger will send your purchases home for the holidays A leading outlet shopping center operator is aiming a new self-serve shipping service at out-of-town holiday shoppers. Quick-service retailers steer toward innovation at the drive-thru Drive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology. Survey: New year will bring some new shopping habits A majority of consumers say COVID-19 will continue impacting how they shop in 2021, but brick-and-mortar retailers have reason for optimism. CSA Exclusive: Woodman’s fills store inventory gaps with robots A regional Midwest grocer is helping keep shelves properly stocked during the COVID-19 pandemic with robotic assistance. Cole Haan steps into online returns partnership with UPS Cole Haan customers have new, streamlined option for dropping off returns of e-commerce purchases. Survey: Customer digital expectations rise post-COVID-19 Customers have been going online more since the pandemic began, but retailers cannot take their digital business for granted. McDonald’s pilots faster ordering, payment solutions at drive-thru Drive-thru is already a streamlined way of picking up fast-food orders, but McDonald’s wants to digitally increase the convenience factor. First Previous 210 211 212 213 214 Next Last