Crate & Barrel designs new trade programA specialty home furnishings retailer is targeting designers and businesses with a new omnichannel service experience. Survey: Customers will pay for great online serviceOnline shoppers are dissatisfied with many aspects of customer service, but satisfying them can pay dividends. Survey: Retail ‘winners’ recognize nature of modern supply chain disruptions Retailers with exceptionally high sales growth are more likely to take steps to address supply chain issues that are rising in the wake of the pandemic and social strife. Don’t leave out the human touch in artificial intelligence Retail is an intensely personal business, and the best artificial intelligence deployments recognize that fact. Zumiez integrates financial data with enterprise operations A specialty teen retailer is blending financial results with workforce and operational data to provide better business insights. Survey: Retailers focus on fulfillment for 2021 In the upcoming year, retailers want to ensure customer satisfaction by getting them products accurately and quickly. Survey: Baby boomers have unique needs for cross-border e-commerce Global e-commerce shoppers who are baby boomers have different expectations than younger groups when purchasing online from international brands. Newegg cracks down on bots and scalpers with product drawings A tech-focused e-tailer is taking a novel approach to ensuring shoppers have a fair chance to purchase high-demand items. Microsoft unveils new retail enterprise cloud framework Microsoft is preparing a public preview for its new Microsoft Cloud for Retail platform. Schnucks deploys new tool against in-store coupon fraud A Midwestern grocery retailer is successfully detecting counterfeit coupons at the point-of-sale with a new, free solution. First Previous 195 196 197 198 199 Next Last