Bad customer experiences cost businesses $200 billion-plus annuallyA poor in-store experience can have a major cost impact on a business. Amazon adds four new executives to senior leadership teamAmazon continues to evolve under CEO Andy Jassy. Seasonal retail jobs in November fall to lowest level since 2008 Retailers have taken a cautious approach this year to holiday hiring. MarineMax forms new technology business, purchases digital marketplace The nation’s largest recreational boat and yacht retailer is creating a new technology subsidiary and completing the acquisition of an online boat and marine marketplace. Adobe: Cyber Week discounts drive down online prices Holiday deals at the end of the month helped reduce online inflation for U.S. consumers in November. Walgreens teams up to offer free delivery of COVID-19 medication Walgreens has launched a new delivery service to help expand access to a key medication for those diagnosed with COVID-19. Amazon introduces personalized in-app shopping experience Amazon is enabling users of its mobile app to create shopping feeds targeted to their specific interests. Wolverine World Wide to shed Keds brand Wolverine World Wide is making some changes to its portfolio. Starbucks pilots metaverse loyalty program Starbucks has launched a beta version of an NFT-based extension of its popular digital loyalty program. Amazon wins Cyber Weekend, capturing nearly 18% of all sales Some retailers performed better than others over Black Friday and the three days that followed (Cyber Weekend.) First Previous 574 575 576 577 578 Next Last