Bad customer service puts brands at riskConsumers do not give brands a lot of leeway in the level of service they expect. CSA Exclusive: Innovation comes to exception-based loss preventionException-based reporting for loss prevention is being enhanced with technologies such as 5G networking, video analytics, RFID, and blockchain. Is Uber going all in on being an e-commerce platform? Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider. Virtual shopping boosts conversions at furniture rental retailer Cort is enabling customers to virtually interact with and view furniture products, and seeing positive financial results. Twitter pilots new shopping feature Twitter is beta testing a new social commerce offering called Twitter Shops. How AI, control towers and robotics can help combat inflation Inflation is a serious concern for U.S. consumers, with prices reaching a new high in January. Walmart launches new telehealth, online vitamin services Walmart is continuing to expand its presence as an online provider of wellness products and services. eBay debuts digital wallet; eyes revenue growth, secure storage eBay is launching its first-ever digital wallet as it forecasts financial growth in the next two years and reveals plans for a massive storage facility. Salesforce: Inflation pushes online revenue up even as consumers shopped less February 2021 saw U.S. consumers less willing to shop online. Amazon shuts out Russia; Burger King halts support to Russian franchises Amazon customers in Russia have been cut off from the e-commerce giant amid their country’s ongoing invasion of Ukraine. First Previous 332 333 334 335 336 Next Last