Survey: Inflation, cost of living to impact majority of holiday shopping plans
Consumers stated if prices continue to increase due to inflation/external economic factors, they’ll cut back to save money by:
- Not traveling (25%)
- Opting out of gifting (24%)
- Thrifting gifts (23%)
- Boycotting brands that don't offer free shipping/returns (11%)
- Regifting all holiday gifts (8%)
- Taking out a second mortgage (5%)
For those being cautious with holiday spending, the top-three ways they anticipate spending most of their holiday purchases in 2024 include during Black Friday/Cyber Monday (38%), doing most of their shopping in-store to specifically avoid shipping fees (33%) and during another Amazon Prime Day sale (30%). Thirty-five percent of Gen Z and 26% of millennial consumers anticipate spending most of their holiday purchases this year shopping at small businesses in store/online (Local boutiques, Etsy, etc.), followed by digital gift cards to avoid wrapping and shipping fees (19% of Gen Z and 20% of millennials).
“Unpacking this data and what it means for businesses, we can see the shift in consumer purchasing for the 2024 holiday season,” said Petr Marek, co-founder and CEO at Invoice Home. “Spending time now enhancing your online presence, adding holiday-specific keyword research and broadening your reach to meet consumers where they are is crucial in attracting business this year. And the most important piece of advice for businesses for the next few months: Train your staff to deliver the best customer experience.”
The total sample size for the survey was 2,002 U.S. consumers, and it was fielded between Aug. 5-7, 2024.