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OPERATIONS / SUPPLY CHAIN

  • Best Buy offers smartphone trade-in

    Richfield, Minn. -- Sept. 16, is the final day of a four-day promotion Best Buy Co., Inc. is offering to customers who want credit toward purchase of an iPhone 5.

    Best Buy will give a minimum $100 trade-in credit for an iPhone 5 to any customers who brings in a working smartphone. Best Buy says that will make the iPhone 5, currently available on several major carriers for $99.99, free. Customers will still have to pay any applicable sales tax and activation fees.

  • Dunkin’ Brands adds two VPs to technology team

    Canton, Mass. -- Dunkin' Brands Group announced that David Starmer has joined Dunkin' Brands as VP - IT, store systems, and Paul Zaher has joined the company as VP - IT, marketing systems. Both will report directly to Jack Clare, senior VP and CIO for Dunkin' Brands.

    Zaher joins Dunkin' Brands from Express, where he directed e-commerce and other marketing systems.  

    Starmer joins Dunkin' Brands from Papa Murphy's International, where he directed in-store technology solutions.

  • Survey reveals business cost of bad restrooms

    Menomonee Falls, Wis. -- An increasing majority of Americans (63%) report they have had a particularly unpleasant experience in a public restroom due to the condition of the facilities, according to a new survey by Bradley Corp., manufacturer of commercial restroom furnishings. That’s up from 51% one year ago, according to the company's fifth annual national Healthy Hand Washing Survey.

  • Saks CEO to exit after Hudson’s Bay deal closes; chief merchant also leaving

    New York -- Saks Inc. announced that its chairman and CEO, Stephen I. Sadove, along with the company’s president and chief merchant, Ronald L. Frasch, plan to leave the company following the closing of its acquisition by Canadian retailer Hudson's Bay Co.

  • Report: Trader Joe’s ending part-timers’ health benefits

    Monrovia, Calif. – Trader Joe’s will reportedly stop offering health benefits to part-time employees next year.

    According to Bloomberg, employees who work less than 30 hours per week will no longer be eligible for corporate health benefits as of Jan. 1, 2014. That date is when the U.S, Affordable Care Act mandates employers start offering all full-time workers affordable coverage.

  • Vornado CEO Steven Roth resigns from Penney board

    New York -- Steven Roth, chairman and CEO of Vornado Realty Trust, resigned from the board of J.C. Penney as company plans to sell its stake in the chain.

    In a filing on Friday, with the U.S. Securities and Exchange Commission, Vornado said it will exit Penney in the “not-too-distant future. The company owns about 6.1% of Penney’s shares.

  • Study: Images on mobile devices drive young consumer purchases

    London -- Four-in-10 (40%) of customers age 18-34 have taken a mobile photo of an in-store product so they could purchase it online when they got home.

    Other data from a new study conducted by digital advertising technology provider WeSee indicates that 45% of adult consumers younger than 35 would like the ability to take a photo of a product with a mobile device and then directly link from that photo to a site where they can purchase the product. WeSee research also indicates that:

  • RSR Research: Marketers take interest in customer data

    Walnut Creek, Calif. – The percentage of retailers who consider their marketing department to be an owner of customer data has more than doubled in the past year. According to a new RSR Research survey, “Retail Marketing 2013: Organizational Drift,” 61% of 122 retail respondents surveyed online between May and July of this year listed marketing as a customer data owner, compared to 33% in 2012.

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