OPERATIONS / SUPPLY CHAIN

New York -- Specialty beverage retailer BevMo! Named Douglas J. Ratto as executive VP, chief merchant. Ratto will lead the buying, planning, allocations and distribution teams at BevMo!

Ratto comes to BevMo! with more than 25 years of retail and marketing management experience. Since 2010, Doug served at Safeway as senior VP, GM of alcohol/tobacco, home care/general merchandise & family care.

Bentonville, Ark. – Wal-Mart Stores will reportedly close 20 underperforming stores in China next year as part of an overhaul of its Chinese operations. According to Bloomberg, Wal-Mart is restructuring its business in China, including a new management structure and more efficient purchasing operations.

However, Wal-Mart still plans to open 100 stores in China during the next three years. A Wal-Mart executive said the stores being closed there do not have ideal locations or layouts.

Issaquah, Wash. – Costco Wholesale Corporation is reportedly cooperating with the U.S, Drug Enforcement Administration (DEA) in an ongoing investigation of prescriptions for controlled substances. According to Reuters, the DEA served Costco with warrants and subpoenas related to the investigation.

Costco announced its cooperation in an SEC filing and has made no other public comment. The DEA has been investigating pharmacy chains and distributors across the country in regard to prescription drug misuse and abuse.

Cincinnati -- The Kroger Co. named  Michael L. Ellis, senior VP of retail divisions, as president COO effective January 1, 2014, completing the succession plan announced in September.

In September, Kroger announced that chairman and CEO David B. Dillon will retire as CEO on January 1, 2014, and will continue to serve as chairman through December 31, 2014. He will be succeeded by W. Rodney McMullen, Kroger's president and CO, effective January 1, 2014.

New York -- Walmart brought together 10 moms in Nashville, Tenn., on Wednesday night to air their thoughts about the economy , the federal government and their own household incomes. The gathering — one of several that occurred in different locations throughout the nation — was part on an annual focus group organized by the chain, reported CNNMoney. This year, the discussion focused on a subject very much in the headlines: budgets.

Chicago – More retailers are hiring extra holiday staff this year. According to a new annual holiday hiring survey from CareerBuilder and Harris Interactive, 39% of retail hiring managers reported that they plan to hire seasonal workers this year, up from 36% last year and 29% in 2011.

New York -- J.Crew ranked No. 1 overall in customer service in September for the third consecutive month, in a monthly survey by StellaService, the independent ratings provider that ranks online retailers according to their customer service. StellaService measures companies monthly across four service areas: phone, email, shipping and returns.

Here is a look at the top finishers in the four individual categories:

Woonsocket, R.I. - The first MinuteClinic walk-in medical clinics in Northern California and the Bay Area have opened inside select CVS/pharmacy stores in Santa Clara and San Mateo counties. Three MinuteClinic locations are now operating in Foster City, San Jose, and Sunnyvale CVS/pharmacy stores.