NRF 2024: AI isn’t plumbing, but it’s universalThere was one dominant topic of conversation at the NRF 2024 “Big Show,” and it wasn’t the cold, snowy weather. Study: Consumers undeterred by stricter policies as returns continue to increase Higher restocking and shipping fees and shorter windows aren’t stopping customers from making returns, which are eating into retailers’ profitability. JCPenney boosts employee retention with mobile app JCPenney is providing frontline associates with workplace tools and capabilities via an employee app. Red Sea disruption causing higher ocean-freight costs, shipping delays Disruptions caused by attacks on cargo ships in the Red Sea have once again created volatility in retail supply chains. Amazon reportedly cuts staff in audiobook/podcast division The latest round of layoffs at Amazon is hitting its Audible audio content organization. How retailers will meet challenges with technology in 2024 Retail has experienced an uneven recovery, with some segments and markets finding new opportunities and others floundering in the post-shutdown environment. Google: Retailers see promise for generative AI A new survey reveals how retail decision-makers think generative AI will affect the industry. DoorDash continues expanding beyond food service delivery DoorDash is adding new retail partners in the recreational vehicle, specialty golf, sporting goods, and health and wellness verticals. eBay settles cyberstalking charges for $3 million eBay has reached an agreement with the Department of Justice (DOJ) regarding an August 2019 harassment and intimidation campaign. Office Depot improves store labor efficiency Office Depot is leveraging mobile technology to enhance store associate performance and scheduling. First Previous 74 75 76 77 78 Next Last