OPERATIONS / SUPPLY CHAIN

Three Tips to Prevent and Respond to Sexual Harassment in the Retail Workplace
The headlines abound in these #MeToo movement days about sexual harassment, assault and other bad behavior in the workplace.
Supermarket giant makes digital experiences more secure
Albertsons Cos.’ new identity platform is securing online customer data, a move that will enhance the grocer’s digital experience, and drive loyalty.

Walmart rolls out in-store ordering app for employees

A new app enables Walmart associates to place online orders for customers — directly from store aisles.
A Digital Onboarding Experience for Seasonal Hires

After meet holiday hiring quotas, retailers' next challenge is onboarding, training, and most importantly, engaging those thousands of seasonal workers.
Convenience store operator goes digital with surveillance

Sprint Food Stores has taken its anti-theft efforts to the next level with an advanced digital security-camera and recorder system.
Fast-casual giant indirectly targeted in data breach

Dunkin’ Brands is the newest company to be caught up in a cyber attack—however, not one that directly targeted its internal systems.
Majority of holiday shoppers concerned about identity theft

Retailers will end up on consumers’ naughty lists this holiday season if they don’t protect their personal data.
Right Person, Right Place, Right Time: Managing unplanned absence

No-shows, call-outs, and last-minute schedule changes aren’t just frustrating—unplanned absence is corrosive to the day-to-day operations at retail stores across the globe.
Online giant’s ‘technical error’ exposes customer information

Mere hours before the holiday shopping season commences, Amazon is facing customer fallout stemming from an unexpected technical glitch.
Juniper: Online payment fraud loss on pace to double by 2023

Cyber-criminals continue to hone their craft, and retailers will remain one of their top targets in the next five years.