OPERATIONS / SUPPLY CHAIN

Prepaid gift cards have come a long way since the 1990s, and are still evolving in ways that benefit retailers and consumers.

Starbucks’ sustainability efforts will include mobile tracking of ingredients for packaged coffee.

It is important for retail executives to implement a proactive, targeted and ongoing crisis communications strategy.

Reflexis Systems is opening a new network operations center in Pune, India, in April.

There are a number of strategies that can be used to absorb the higher costs and continue delivering a top-notch customer experience-free shipping still included.

Online grocer Farmstead is the latest e-commerce retailer looking to deliver goods, not carbon, and maybe save a few bucks in the process.

The Kroger Co. is making progress on its plan to build a series of high-tech customer fulfillment centers (CFCs).

Footwear retailer Aldo Group realizes the best ship-from-store options do not always take the fewest steps.