OPERATIONS / SUPPLY CHAIN

Drive-thru grocer puts in-store spin on ultrafast fulfillment
A drive-thru grocery chain that fulfills orders within minutes is applying the methodology behind ultrafast delivery to in-store pickup.
Interest in store credit cards plunges
Consumer interest in-store credit cards is on the wane this holiday season.

CSA Exclusive: COVID-19 accelerates change in customer expectations

A webinar from RSR Research highlighted how the pandemic has intensified an already significant period of evolution in how retailers serve customers.
Instacart expands Quebec footprint with Sephora, Staples, H&M

Instacart is expanding its presence in Quebec, including the addition of two major retailers to its platform and a major hiring initiative.
Study: 50% of frontline workers planning to resign; burnout cited as top reason

Burnout is causing frontline workers — particularly those in the retail and grocery industries — to leave their jobs.
Amazon reportedly in the market for used long-range cargo jets

Amazon is doing some shopping as it looks to deal with port delays and other supply chain issues on its own.
Amazon opens new Washington air hub, distribution facility

Amazon continues to expand its Amazon Air freight capabilities.
Target keeps inventory moving in face of supply chain congestion

As retailers grapple with supply chain problems, Target is confident its proactive investments in fulfillment technology, distribution hubs and 24/7 supply chain operations are paying off as the holiday season approaches.
Gift cards poised for big holiday season amid inventory, shipping concerns

The most requested holiday gift for nearly 15 years is ready for another big year.
Sephora introduces new same-day delivery, live help services

A beauty giant is expanding its same-day delivery options and reintroducing an online shopping advisory tool.