OPERATIONS / SUPPLY CHAIN

The year 2020 was an unexpected and complex year for retail, maybe a “new normal”— with the K-shaped recovery where some retail sectors grew top-line sales by as much as 30%, while others declined by the same percentage or more.

Three of the nation’s largest goods carriers pledged to increase their efforts to address supply chain problems that are already causing some bare shelves across stores.

Circle K is now offering an artificial intelligence (AI)-based, fully checkout-free shopping experience in a Tempe, Ariz. store.

Organized retail crime is taking a heavy toll on some retailers in San Francisco.

A regional Northeast grocer is the latest retailer to enter the ultrafast delivery space.

Walmart is following a multi-faceted strategy to make sure it meets customer demand for holiday products.

Seamless digital transactions – in-store, online and mobile – are coming of age.

Nordstrom is the latest retailer to join the holiday hiring blitz.