We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.
A new advertising campaign looks to educate Congress and other policymakers on the impact high swipe fees have on consumers, small businesses and the U.S. economy.
Reverse logistics is becoming one of the major supply chain challenges facing retailers, but with the right solutions and strategies, they can prevail.
CSA recently spoke with Liza Amlani, principal of the consulting practice Retail Strategy Group, about major technology trends currently impacting the retail industry.
